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https://www.ancestry.co.uk/boards/topics.software.legacy/433/mb.ashx

Subject: Cloud backup won't recognize password
Author: Jeff_M_P
Date: 23 May 2019
Classification: Query
Surnames:

I had been using the cloud backup, haven't changed the password since it was set up a couple years ago.
an update moved me to build 9.0.0.295 build date Apr 19 2019
backup runs to my PC but cloud backup has error
It says incorrect password, even after I changed it under manage account and it accepted the new pw.

Error is
Error Connecting to the Server Error -2147213289 the specified password was rejected by the FTP server