Membership services and support

 

If you are having difficulty using your membership or have a question regarding researching a collection please email support@ancestry.co.uk.

 

Alternatively, you can free phone 0800 404 9723.

 

 

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Membership cancellations

 

If you wish to cancel your membership please email cancel@ancestry.co.uk and provide the following information:

 

1. Name and surname

 

2. Username, membership type (i.e. UK Deluxe)

 

3. Email address used when subscribing

 

4. Phone number including country code and country of residence

 

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For Record Preservation and Content Partnerships, click here.

 

 

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For the Affiliate Programme click here.

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