Membership services and support


If you are having difficulty using your membership or have a question regarding researching a collection please email


Alternatively, you can free phone 0800 404 9723.





Membership cancellations


If you wish to cancel your membership please email and provide the following information:


1. Name and surname


2. Username, membership type (i.e. UK Deluxe)


3. Email address used when subscribing


4. Phone number including country code and country of residence




For Record Preservation and Content Partnerships, click here.





For the Affiliate Programme click here.